The customers are the determinants of your business growth. The customers are one who will give the ratings and the reviews of your business.
Find the right time to meet your customers in person than using the internet to get their reviews. Some of the customers might not find time to reply to your emails, and in the end, you will not get the reviews. If you can find it hard to meet your customers in person maybe because of tight schedule, you can send them the emails but ensure you leave the space where they can drop their reviews. They will also send back their reviews via the messenger as you had requested them to do. You can as well visit them in person and take note of what they will say about your business.
These incentives will excite your customers, and they will go around praising your business. Although it can be seen quite expensive, but it is a better risk you will take by spending a lot to create the incentive. They should not leave your business with a negative thought in their minds as they might discourage others from transacting with you. You will be saving their money, and they will like your business; hence, they will give their reviews about the business. You might also surprise them with gift cards, and offer online shopping services.
Thirdly, when you need to get good business reviews, create different spaces where the customers can leave their reviews. This will help them to know the kind of person they will be reviewing. Ensure the website you create has enough space where your customers will not be limited to leave or write their comments. This will be the platform where they will drop their reviews about your business. Google will help them to reach by providing maps and other important information they would wish to know about your business. If the reviews on your google page are positive, then you will be sure of having many customers. The platform that you will design should be directed to your customers, and it should be a platform where you find most of your customers.
As a business owner, offer excellent services to your customers that will make you satisfied. Make sure you serve your customers well, respond to the complaints. Take seriously of any comment and reviews that they give you. Ensure you keep your business civilized and friendly.